What we check before dunnage affects a Shenzhen shipment
Three parties touch dunnage on a Section 337 sample shipment to a US law firm. Most disputes start when everybody assumes somebody else owns a step.
The shipper supplies: the carrier booking reference
Our compliance desk then checks the carrier booking reference in the week before sailing. We do not file until the values agree with the booking; where they do not, the correction goes back to the shipper with the exact field named.
We agree this division in writing at booking, not after a charge has appeared.
Our team verifies: the arrival notice and response deadline
The consignee or broker confirms the arrival notice and response deadline. We send the same pack we filed from, so a query at destination is answered from the shipment folder instead of restarting the conversation.
One named owner per step means a handover cannot fall between two teams.
The consignee / broker confirms: the Incoterm and its named place
The shipper supplies the Incoterm and its named place. On a Section 337 sample shipment to a US law firm we ask for it in a single template, because three different formats from three departments are the usual source of a mismatched file.
The consignee works from the same pack, which removes the usual "we never received it" argument.
A named owner at each step is cheaper than a post-shipment investigation.
Questions importers ask us
Who is responsible for getting this right on a China-origin shipment?
The shipper supplies accurate product, quantity and value data. Hovmar Logistics checks the file before submission and coordinates with the destination broker. We confirm the split in writing at booking.
Can you review our paperwork before the cargo leaves Shenzhen?
Yes. Send the commercial invoice, packing list and intended routing before cutoff and our desk will flag gaps while they are still easy to fix.
Can Hovmar review dunnage for our next shipment?
Send the commercial invoice, packing list and intended routing before cutoff. Our Shenzhen desk will check the file and flag gaps while they are still easy to fix.
Where this fits in your shipment
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- Section 337 investigation logistics
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Notes from the Hovmar Logistics team in Shenzhen. Confirm current requirements with your licensed broker before filing.