Where costs move

White glove delivery: the decision our desk makes at booking

Buyers usually ask what white glove delivery adds to the invoice. The more useful answer is which line items it changes, and who controls each one.

Charges fixed before loading: the commercial invoice and packing list

At destination, the commercial invoice and packing list is where unplanned invoices appear. We flag the likely amount in advance for a Section 337 sample shipment to a US law firm and keep the supporting record in the exception register so a disputed charge can be answered with evidence.

We quote these separately, so a landed-cost model never hides them inside one freight number.

Charges driven by the declaration: the consignee and importer of record details

Before loading, the consignee and importer of record details is the line that sets the base cost. We show it separately on the exception register for a Section 337 sample shipment to a US law firm, so the buyer can see which part of the quote is fixed and which part is outside our control.

This is the line most likely to move if the description or quantity is amended.

Charges that appear after arrival: the insurance certificate where cover is arran

Once the declaration is filed, the insurance certificate where cover is arranged becomes the variable. An amended description or a reweighed pallet changes this figure, which is why our compliance desk verifies it at the handover to the first carrier rather than after arrival.

We flag these in advance rather than presenting them as a surprise on the arrival invoice.

The failure point we see most often: Carton labels are printed from an older shipment template and no longer match the receiving appointment.

Have this ready before filing: The Incoterm with a fully specified named place, plus the agreed division of charges.

Ask for a quote that names each charge; a single all-in figure makes comparison impossible.

Questions importers ask us

Who is responsible for getting this right on a China-origin shipment?

The shipper supplies accurate product, quantity and value data. Hovmar Logistics checks the file before submission and coordinates with the destination broker. We confirm the split in writing at booking.

Can you review our paperwork before the cargo leaves Shenzhen?

Yes. Send the commercial invoice, packing list and intended routing before cutoff and our desk will flag gaps while they are still easy to fix.

Can Hovmar review white glove delivery for our next shipment?

Send the commercial invoice, packing list and intended routing before cutoff. Our Shenzhen desk will check the file and flag gaps while they are still easy to fix.

Where this fits in your shipment

Planning a shipment from Shenzhen?

Request a routed freight quote · Chat on WhatsApp · info@hovmar.com

Notes from the Hovmar Logistics team in Shenzhen. Confirm current requirements with your licensed broker before filing.