DPU and the one place where the seller must unload
When dpu terminal delivery goes wrong, the symptom is usually a hold, a query or an unexpected charge. Here is what we check first.
The failure we see most often: precise terminal name
Name the terminal precisely, including the quay or depot if relevant, because unloading cost and risk sit with the seller up to that point.
This check takes minutes at origin and days to fix at destination, so we never skip it.
How we verify before filing: clearance boundary
Import clearance remains with the buyer, so the handover needs a clear boundary between unloading and the start of the destination formalities.
A second person reviews the file against the commercial invoice before submission.
What happens if it is still queried: unloading obligation
DPU is the only Incoterms rule that requires the seller to unload the goods at the named terminal before delivery is complete.
We respond with the original evidence pack, not a reconstructed explanation.
- Commercial invoice and packing list with matching values and descriptions.
- Classification, origin and any licence references used in the declaration.
- Booking reference, transport document and the consignee’s broker contact.
Questions importers ask us
Who is responsible for getting this right on a China-origin shipment?
The shipper supplies accurate product and value data; Hovmar Logistics checks the file before submission and coordinates with the destination broker. We confirm the split in writing at booking.
Can Hovmar review this before the cargo leaves Shenzhen?
Yes. Send the commercial invoice, packing list and intended classification before cutoff and our customs desk will flag gaps while they are still easy to fix.
Where this fits in your shipment
- Customs clearance support from Shenzhen
- Ocean freight from Shenzhen
- Air freight from Shenzhen
- EU VAT deferment shipping
- Section 337 investigation logistics
- Freight and customs FAQ
- Logistics insights and guides
- Request a routed freight quote
Planning a shipment from Shenzhen?
Request a routed freight quote · Chat on WhatsApp · info@hovmar.com
Notes from the Hovmar Logistics customs desk in Shenzhen. Confirm current requirements with your licensed broker before filing.
